Refund and Returns Policy

Refund and Returns Policy

Thank you for shopping with kakkoinihon. We strive to provide you with high-quality products and excellent customer service. In the event that your purchased hoodie arrives with damaged print, we are here to assist you with our refund and returns process.

Returns Eligibility:

Returns and refunds are only applicable in the following circumstance:

• Damaged Print: If the print on the hoodie is damaged upon arrival.

Return Procedure:

If you receive a hoodie with a damaged print, please follow these steps to initiate the return process:

1. Contact Support: Send an email to our customer support team at [Your Support Email Address] with the subject title “REQUESTING REFUND”.
2. Provide Details: Include in your email:
   • A picture of the damaged print on the hoodie, clearly showing the issue.
   • Your original invoice or order number for reference.
3. Original Packaging: Ensure that the damaged hoodie is returned in its original packaging.

Return Policy Conditions:

• The request for a refund must be made within 30 days of receiving the product.
• Returns without the original packaging or incomplete returns may not be accepted.
• Refunds are processed within 30 days upon receipt and inspection of the returned item.

Non-Returnable Items:

• Hoodies with prints that are not damaged.
• Hoodies that have been worn, washed, or altered.

Contact Us:

If you have any questions or concerns regarding our Refund and Returns Policy, please feel free to reach out to our customer support team at [Your Support Email Address] or [Your Contact Number]. We are here to assist you.

Thank you for choosing [Your Company Name]. We appreciate your understanding and cooperation.

kakkoinihon

support@kakkoinihon.com